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IMPORTANT INFORMATION REGARDING TEMPORARY HOURS AND COVID-19
Dear friends & family,
As we continue to monitor news and information surrounding the coronavirus, our highest priority remains supporting the people, pets, employees and communities that rely on our services.
Beginning March 24, for a TEMPORARY period of time; our hours of operation will be 9am to 5 pm Monday through Friday, and 8 am to 1 pm on Saturdays. Surgical cases will be scheduled on a case by case basis.
During this time of uncertainty, we appreciate your patience and understanding as we continue to monitor and adapt to the circumstances surrounding the coronavirus.
Additionally; we are currently implementing a Hands-Free Appointment
How It Works:
Admissions
1. Clients will call to let us know they arrived. They will be asked to bring their pet into the front vestibule and not enter the hospital. At this time the client should return to their car. Their pet will immediately be met by a team member in the front vestibule of QHAH.
2. Pets will be transferred to the exam room
3. Clients will be advised that Dr P will be calling them to begin the exam with the phone number provided. Owners should be prepared and ready for that phone call.
Examination:
4. Dr P will be prepared to see appointments as they are scheduled. With the exception of a possible Urgent Care visit that calls for immediate attention.
5. Dr P will begin the appointment by calling the owner and taking a history. She will then discuss physical findings a treatment plan and approval prior to them being performed.
6. Owners will then be placed on hold, once treatment plans are approved, clients will be transferred to the front desk for payment.
Discharges:
7. All documents, including invoices can be emailed to clients directly if desired.
8. Pets will be discharged in the same manner as dropped off in the vestibule, with medications/food/products being dispensed to the owner at this time
9. Vestibule will be cleaned multiple times throughout the day.
You can still order your pet(s) medicine, flea and tick prevention, Heartworm prevention and food, please be prepared to pay by phone when ordering and call to let us know you arrived and we will bring it to the vestibule for you to pick up. 781-817-6573
This is a strange and scary time right now. We understand you may be uncomfortable with the recent changes. We are too, this is not something that we want to do. In order to stay open and be able to take care of and treat your pet(s), we must take every precaution for our team, their families and our community. If we get sick, we cannot be here for you or your baby.
The entire team at QHAH would like to sincerely thank you for your anticipated understanding of the precautions we must take in order to do our job(s) and your continued support of our small business.
We will always treat your pet(s) with the love and standard of care that you are custom to, actually even more so (if thats possible) because this is strange and scary for them too.
We are all doing what we can to stay safe & this will only last as long as it is necessary.
Sincerely, Judie Paulauski DVM and the entire team at Quarry Hills Animal Hospital Jennifer, Rose, Diana, Cassaundra, Leah and Gerry
If your pet(s) need urgent care outside of our TEMPORARY reduced schedule please call either the VCA in Weymouth at 781-337-6622 or the Angell Animal Medical Center in Boston at 617-522-7282. Please let them know we are your primary care doctor and we will contact you the next business day if additional care is needed.
As we continue to monitor news and information surrounding the coronavirus, our highest priority remains supporting the people, pets, employees and communities that rely on our services.
Beginning March 24, for a TEMPORARY period of time; our hours of operation will be 9am to 5 pm Monday through Friday, and 8 am to 1 pm on Saturdays. Surgical cases will be scheduled on a case by case basis.
During this time of uncertainty, we appreciate your patience and understanding as we continue to monitor and adapt to the circumstances surrounding the coronavirus.
Additionally; we are currently implementing a Hands-Free Appointment
How It Works:
Admissions
1. Clients will call to let us know they arrived. They will be asked to bring their pet into the front vestibule and not enter the hospital. At this time the client should return to their car. Their pet will immediately be met by a team member in the front vestibule of QHAH.
2. Pets will be transferred to the exam room
3. Clients will be advised that Dr P will be calling them to begin the exam with the phone number provided. Owners should be prepared and ready for that phone call.
Examination:
4. Dr P will be prepared to see appointments as they are scheduled. With the exception of a possible Urgent Care visit that calls for immediate attention.
5. Dr P will begin the appointment by calling the owner and taking a history. She will then discuss physical findings a treatment plan and approval prior to them being performed.
6. Owners will then be placed on hold, once treatment plans are approved, clients will be transferred to the front desk for payment.
Discharges:
7. All documents, including invoices can be emailed to clients directly if desired.
8. Pets will be discharged in the same manner as dropped off in the vestibule, with medications/food/products being dispensed to the owner at this time
9. Vestibule will be cleaned multiple times throughout the day.
You can still order your pet(s) medicine, flea and tick prevention, Heartworm prevention and food, please be prepared to pay by phone when ordering and call to let us know you arrived and we will bring it to the vestibule for you to pick up. 781-817-6573
This is a strange and scary time right now. We understand you may be uncomfortable with the recent changes. We are too, this is not something that we want to do. In order to stay open and be able to take care of and treat your pet(s), we must take every precaution for our team, their families and our community. If we get sick, we cannot be here for you or your baby.
The entire team at QHAH would like to sincerely thank you for your anticipated understanding of the precautions we must take in order to do our job(s) and your continued support of our small business.
We will always treat your pet(s) with the love and standard of care that you are custom to, actually even more so (if thats possible) because this is strange and scary for them too.
We are all doing what we can to stay safe & this will only last as long as it is necessary.
Sincerely, Judie Paulauski DVM and the entire team at Quarry Hills Animal Hospital Jennifer, Rose, Diana, Cassaundra, Leah and Gerry
If your pet(s) need urgent care outside of our TEMPORARY reduced schedule please call either the VCA in Weymouth at 781-337-6622 or the Angell Animal Medical Center in Boston at 617-522-7282. Please let them know we are your primary care doctor and we will contact you the next business day if additional care is needed.
Compassionate and Personalized Care
The old adage, "an ounce of prevention is worth a pound of cure" certainly holds true when it comes to pet health. The cost of prevention is often a fraction of the cost of treating a disease or problem once it has become more advanced, and early diagnosis and treatment of developing problems or diseases can increase the likelihood of successful outcomes.
Preventive healthcare involves a multi-faceted approach that includes veterinary evaluation of your pet's overall health and risks of disease or other health problems. Based on the findings, your veterinarian will provide you with recommendations for your pet's nutrition, dental care, vaccinations and heartworm/flea/tick prevention, as well as recommendations specifically tailored to your pet's health status and risk factors
Preventive healthcare involves a multi-faceted approach that includes veterinary evaluation of your pet's overall health and risks of disease or other health problems. Based on the findings, your veterinarian will provide you with recommendations for your pet's nutrition, dental care, vaccinations and heartworm/flea/tick prevention, as well as recommendations specifically tailored to your pet's health status and risk factors
https://api.pethealthnetworkpro.com/v1/practices/154af5f7-3e55-4b90-ab69-045e7c2147ac/survey-responses
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