We work hard to ensure that our fees are fair and reasonable. Our clients are encouraged to ask any questions they may have about the veterinary procedures or express any concerns they have about fees before the services are provided.
Written estimates are gladly provided before treatment is administrated upon request.
We accept cash, MasterCard, Visa and Discover.
We accept personal checks with a valid drivers license from MA
Payment is due at the time of service.
No-Show/Late Cancellation: If you cannot make it to your scheduled appointment please call with as much notice as possible. A No-Show/Late Cancellation will incur a $70 fee which will need to be paid before re-scheduling your appointment. The next appointment scheduled after a No-Show/Late Cancellation will be required to leave a $70 deposit to hold that appointment. This amount ($70) will go towards your visit, in the event of another No-Show/Late Cancellation including a late arrival this amount is non-refundable. Recheck visits will be the same as above at the rate of $25 *Please call 24 hours ahead to avoid A Late Cancellation fee*
New Clients, your first visit: In order to book your first visit, we require a prepayment of $70 per pet that will go towards your office visit. In the event you do not show up for your scheduled visit including a late arrival this deposit will be non-refundable and you will be asked to reschedule your appointment. The next scheduled appointment will require a prepayment of $70 per pet that will be non-refundable in the event of a no show including a late arrival. The deposit is for your first visit only and may be revisited if future appointments are missed. Thank you for your anticipated understanding!
Surgery: All surgical cases will require a $250 deposit, that will be non-refundable in the event of a no-show or a late cancellation. *Please call 2 business days ahead to avoid a Late Cancellation fee*
We see patients by scheduled appointments during regular office hours listed above.
Emergencies during our regular office hours are given top priority.
If possible, phone ahead so we will be prepared to deal with your emergency situation immediately upon arrival at Quarry Hills Animal Hospital.
We recommend that patient emergencies requiring immediate veterinary care at times other than our regular hours be taken to VCA South Shore Animal Hospital in Weymouth 781-337-6622 (directions & map) or Angell Animal Medical Center in Boston 617-522-7282(directions & map).
Monday 9 am -5 pm Tuesday 9 am - 5 pm Wednesday 9 am - 5 pm Thursday 9 am - 5 am Friday 9 am - 5 pm Saturday Closed Sunday Closed Surgical cases will be scheduled on a case by case basis with a scheduled drop off time