Our goal is to make sure you and your pet receive the best care and service we can provide. This includes giving you the confidence that your pets' medications are coming from a safe and trusted source and addressing online prescription requests.
Unfortunately, with the increasing number of online pet pharmacies and prescription requests, we have also seen an increase in problems and mistakes with the prescriptions being filled at third party pharmacies. To ensure your pets' safety and the accuracy of prescriptions being filled, we are implementing a new policy regarding online pharmacies.
When you need a prescription filled, your options are as follows:
Fill It Directly at Quarry Hills Animal Hospital - We strive to provide competitive pricing and provide access to manufacturer rebates and guarantees.
Fill It Online - Go to your pet portal link at Petly.com. Once you have your profile open, you will see a medication refill request button. Click on that and select the medication you would like filled. once we receive the prescription, approval of the request and turnaround time is usually 24-48 hours. We will contact you for payment and can mail your prescription directly to you for a $6 fee.
For Written Prescriptions - If you would prefer a written subscription to submit to your pharmacy of choice, we can provide one which will be mailed to you if you are not currently at QHAH for an appointment.
Please note: All prescriptions for controlled substances MUST be picked up in person.
Prescriptions are subject to a medical review fee. This will cover the cost of making sure your pets are up to date with core vaccines, heartworm testing, any long-term medication bloodwork that may be needed, verifying the correct prevention, weight and dosing, and the doctor's review and signature.
A lot of time and effort goes into each prescription request, and we have piles of prescriptions that never get picked up, which is why we will mail them out to you. Thank you for your understanding!